Shipping Policy

Thank you for choosing our store! We are committed to providing fast, reliable, and secure shipping to ensure your order reaches you in a timely manner. Please review the following shipping policy to understand our processes, timelines, and requirements.
Order Processing Time: All orders are processed within 1-3 business days (excluding weekends and holidays) after payment is confirmed. Processing time includes verifying your order details, preparing your wig for shipment, and packaging it securely to prevent damage during transit. Please note that custom orders or orders with special requests may require additional processing time, which will be communicated to you via email at the time of purchase.
Shipping Methods and Timelines: We offer several shipping options to accommodate your needs, with delivery times varying by destination. Standard Shipping typically takes 5-10 business days for domestic orders and 10-20 business days for international orders. Expedited Shipping is available for an additional fee, with delivery times ranging from 2-5 business days for domestic orders and 5-10 business days for international orders. Please note that shipping times are estimates and may be affected by factors beyond our control, such as customs delays, weather conditions, or carrier disruptions.
Shipping Fees: Shipping fees are calculated based on your shipping destination, order weight, and selected shipping method. Fees will be displayed at checkout before you complete your purchase. We occasionally offer free shipping promotions for eligible orders, which will be clearly advertised on our website.
Order Tracking: Once your order has been shipped, we will send you a confirmation email with a tracking number and a link to track your package. You can also track your order by visiting the "Track Order" page on our website and entering your tracking number. Please allow 24-48 hours for tracking information to update after your order is shipped.
International Shipping: For international orders, customers are responsible for any customs duties, taxes, or fees imposed by their country’s customs office. These fees are not included in the shipping cost or order total, and we are not responsible for delays caused by customs processing. It is the customer’s responsibility to familiarize themselves with their country’s import regulations before placing an order.